Updated: about 1 month ago
Process a Reward Redemption Correctly
Complete the authorized redemption once and provide the approved benefit.
Loyalty Executives in StampEzee: Add Staff, Track Stamps & Achievements
See how Loyalty Executives support secure stamp and reward activity with individual staff access.
Step-by-Step Guide
Prepare the qualifying transaction
Confirm that the customer’s order or purchase satisfies the reward terms and that the approved reward can be provided at your branch.
Select and confirm the correct reward
Choose the exact available reward in StampEzee, verify the customer and card again, and confirm the redemption once. Avoid repeated taps while processing.
Provide the reward and confirmation
Give the customer only the benefit shown in the approved terms. Wait for the success status and advise the customer that the reward has been used.
