Updated: about 1 month ago
Confirm That Your Reward Was Redeemed
Check the final status before leaving so the same reward is not accidentally presented again.
How StampEzee Works for Customers: Scan, Collect Stamps & Get Rewards
Follow the customer journey from collecting stamps to receiving and using a reward.
Step-by-Step Guide
Wait for the success confirmation
Do not close the app or leave while redemption is still processing. Ask staff to confirm whether the transaction succeeded.
Review the updated status
Open the reward or card and confirm that it now shows the appropriate redeemed, used, or completed state.
Resolve uncertainty immediately
If the result is unclear, ask staff to check the retailer activity before retrying. Repeated attempts can create confusion or an unintended duplicate action.
