Updated: about 1 month ago
Verify the Customer and Available Reward
Confirm that the reward belongs to the customer and is currently eligible for use.
How StampEzee Works for Customers: Scan, Collect Stamps & Get Rewards
Follow the customer journey from presenting a QR code to receiving a confirmed reward.
Step-by-Step Guide
Scan or open the approved customer flow
Use the retailer’s approved redemption method to scan the live customer QR code or locate the presented reward. Stay signed in with your assigned staff account.
Match the customer and reward
Check that the displayed customer information, retailer, stamp card, and reward match what is being presented. Follow the retailer’s verification policy if anything appears inconsistent.
Check the reward status
Confirm that the reward is unlocked and available—not incomplete, already redeemed, cancelled, or expired. Do not override the displayed status without administrator approval.
