Set Up a Lapsed Customer Campaign

Automatically encourage customers to return after a meaningful period of inactivity.

Boost Repeat Visits with EzeeGamification | StampEzee

See how EzeeGamification supports customer engagement, progress, and repeat visits.

Step-by-Step Guide

Choose the inactivity period

Select a period that reflects the normal visit cycle of your business. A café may use a shorter period than a business with less frequent purchases.

Create a relevant return message

Acknowledge the relationship, give a timely reason to return, and keep the tone helpful. Attach a sustainable reward only when it strengthens the campaign.

Prevent excessive messaging

Set recurrence and exclusions so customers are not repeatedly contacted while inactive or immediately after returning.

Understand Campaign Types

Create a Campaign Step by Step

Select and Segment the Right Audience

Set Up a Welcome Campaign

Create Birthday and Occasion Campaigns

Write Campaign Messages That Drive Action

Attach a Reward to a Campaign

Schedule and Control Campaign Timing

Preview, Test, and Launch Your Customer Campaign

Measure Results and Troubleshoot Delivery

Still have questions?

If you have questions about setup, loyalty flows, pricing, or roles, our team is here to help you understand how StampEzee fits your business before you launch.

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