Refund Policy & Request Form
Last Updated: Nov 03, 2025
We understand that sometimes things don’t go as planned. Here’s how our refund process works and how you can request one if eligible.
When You May Be Eligible for a Refund
StampEzee offers refunds in specific circumstances where the platform or service did not perform as expected, or a billing error occurred.
You may be eligible for a refund if:
- A duplicate payment was made accidentally.
- You were charged after canceling your subscription within the valid notice period.
- A technical issue on StampEzee’s side prevented you from accessing your paid plan or features.
- You were incorrectly billed due to a system or processing error.
💡 Note: Refunds are not applicable for changes of mind, unused plan periods, or misconfiguration on your side.
Refund Conditions & Timeline
All refund requests are reviewed manually by our Super Admin Team to ensure fairness and accuracy.
Please note:
- Requests must be submitted within 14 days of the charge.
- Refunds are issued only to the original payment method.
- Processing time is 3–5 business days after approval.
- You’ll receive an email confirmation once your request is reviewed.
💬 “We’re committed to resolving your issue quickly and transparently.”
How to Submit a Refund Request
Request a Refund
Please complete the form below with accurate details. Our support and admin teams will review your request and get back to you via email.